FAQ (Frequently Asked Questions)
If you do not find the answer to your question here, visit our
Contact Us page.
Unique Cards
Astonishingcards is unique with three different types of cards. Not only are the
formats unique but we also support camera phone photos, digital cameras and
scanned photos from film cameras. All cards are printed in full color and may include up to three photographs.
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Astonishingcards Greeting Postcards is a new term that we have coined that
describes these new cards. We have combined professionally designed greeting
cards with a postcard format and added the ability to include your own personal
photograph. Viola, an Astonishingcards Greeting Postcard!
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The Astonishingcards Invitation size folded card is unique because you can use a
professionally designed thematic border in conjunction with not only one
personal photo, but the opportunity to include a second photo on the inside and a logo or photo on the back of
the card.
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Large folded Greeting Cards are oversized to give you more impact with your photos and text. Like the Invitation size cards you can include up to 3 photos or logo, plus your own custom message.
Two Great Ways to Share Those Special Times With Family, Friends and Business
Associates
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What size are the cards?
Postcard: 4” x 6” and is printed in full color from edge to edge.
Invitation Size Folded Card: 3 1/4 x 5 1/2
Large Folded Card: 5 1/2 x 7 3/4
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Who prints the card, you or me?
We do! Once you submit your order, we will print using a high quality, high
speed color laser printer.
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Is the postcard printed in color or black and white?
We automatically print in full color on both sides of the card.
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What kind of paper do you use?
We use ultra premium high gloss paper that is thicker and heavier than required
by the US Postal service.
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Is Astonishingcards.com for consumers or businesses?
The Astonishingcards site is primarily for consumers, however, businesses
should feel free to use it as well. We also have a companion site,
www.astonishingmail.com
that is primarily for businesses and provides high level creative tools,
business related databases and text ideas.
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Can we re-brand this site for our own internal use or for
use by our clients?
Yes! We can put your logo and colors on a companion site to make it appear as
though it is yours.
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Who do I call to discuss a companion site for our exclusive
use? Call John Welsh, 864-297-2771 or email him at
john@astonishingcards.com
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How do I keep track of the cards I have ordered and who I
have mailed them to?
First, Register in Astonishingcards. In your account information, we list the title and picture of the card mailed,
who it was sent to, and the date ordered.
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Do you offer volume discounts?
Yes. Please refer to our pricing section.
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What computer systems and browsers does Astonishingcards.com
support?
We support most operating systems and browsers.
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Can I use your service if the postcard is to be mailed to
Canada (or any other foreign country)
For the near future, we will only deliver to US addresses. Eventually, we will
mail worldwide.
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How do I contact Customer Service? You may
contact Customer Service, Monday – Friday, 8am – 5pm Eastern time by calling
864-297-2771 or by contacting support@astonishingcards.com.
You may also Fax us at 864-234-6643
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When will my credit card be charged.
Your credit card will be charged the day that your cards print and mail,
generally meaning, the day after you place the order.
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Will I be notified that I have successfully placed my order?
Yes, you will be immediately notified by email that your order has been
successfully placed.
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Will I be notified that my order has been shipped or mailed?
No, only when you have successfully placed an order. You can send an e-mail requesting confirmation to
support@astonishingcards.com. However, in the vast majority of cases, your cards will be sent the next business day.
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Can I upload my list of names and addresses or do I enter
them one at a time?
You may do either or both. We have an automated method to upload your address
book or database and you may add to your list or mail to one name at a time.
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What if I don’t know the Zip Code?
We have a link to the United States Postal Service which will automatically
assist you in finding the correct information. http://zip4.usps.com/zip4/welcome.jsp
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May I refer back to my order at a later date?
Yes, if you have chosen to create an account, you may review all of the cards
and orders that you have placed.
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Is there any minimum order requirement? You may
order as few as one or as many as you want. There are no set up fees and all
custom printing and mailing services are included, even postage.